The UK’s Ultimate Family Adventure with Bear Grylls – Kids Go Free Book Now
Apply for a carer ticket
Personal Assistants / Carers for ticket holders with disabilities will be provided with free access to the event upon meeting the following criteria (subject to capacity).
- Receives middle or higher rate Disability Living Allowance for care and/or mobility
- Receives Personal Independence Payment (PIP)
- Is registered D/deaf or blind.
- Holds an “Access Card” – also known as a CredAbility Card or Nimbus Card
- Receives Armed Forces Independence Payment or War Disablement Pension
- Where none of the above apply, a valid medical professional’s letter will be considered.
The person being cared for should hold a valid paid ticket and this must be done in advance of the carer ticket being issued. Once you apply the GWF team will assess the application and then process the carer ticket within 7 days.
We reserve the right to refuse any application and will provide a written explanation as to why an application is refused.
Apply for access to accessible facilities
We pride ourselves on doing what we can to be inclusive. With this in mind we offer access to accessible facilities such as accessible parking, accessible camping, raised viewing platform, access to fridges for medication, specialist toilet and shower facilities provided by MobiLoo.
For 2023 we are also working towards dedicated accessible activity sessions although details on this are still to be confirmed.
If you would like to apply for accessible facilities such as the above please also fill in your details at the link below. Please note – you do not need to apply to use our general accessible toilets around the festival site.
Accessibility
We are reviewing all accessibility policies & procedures for 2024. With this in mind, we cannot take any application until 1st of November 2023.
Are there baby changing facilities on site?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
There are basic baby changing facilities in the festival arena, but not in the campsite.
Are there fridges to store medicine in?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
Yes – we do have fridge space in accessible camping and also with the medical team in the arena. You can present yourself to the accessible team or the medical team and they will be able to log and store medication for you. You will not need to make an application to do this.
Is there a hoist in the shower unit?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
There is a hoist in the shower unit however you may wish to bring your own sling.
Do blue badge holders get free parking?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
No, you still have to pay for a parking pass. You will need to apply for access to the accessible car park through the following link.
Accessible Camping Policy
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
Customers wishing to make use of the accessible campsite may be accompanied by their immediate family. We are unable to offer any space for large groups or other tents that are in your group. Space is limited in the accessible campsite, so spots will be prioritised for customers with additional mobility needs and their immediate families. The campsite is located in a position near the main stage and arena so it is not classed as a quiet zone. If you need quieter areas to camp you will be better off in our huge general admission camping areas.
What’s facilities do you have for those with visual impairments?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
This is still something we’re working on, but currently you could have access to the raised viewing area and we have big screens this year to make it easier to see too.
If my child has severe allergies or other dietary/medical needs, are we able to bring food into the festival if we can provide proof?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
Yes, you will need to apply for an exemption through our accessibility application form which can be found at the following link.
What facilities are available in accessible camping?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
This year we have got a high dependency shower & toilet unit inside accessible camping. This only caters for one at a time though so you may need to be patient at times. There will also be access to a fridge, showers and accessible toilets in this area.
Is the site wheelchair accessible?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
The site is accessible for wheelchair users, but assistance may be needed for some parts dependant on the weather. The venue is set in ancient parkland with uneven grass. In the event of wet weather it will become difficult to get around in a normal wheelchair. The main routes through the site are on hard ground however.
Will there be an accessible viewing platform for the mainstage?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
Yes we will have a dedicated accessible viewing platform built next to the front of house tower in the middle of the main arena. This will be marshalled and limited on space so will be available on a first come first served basis and can only admit yourself and a +1.
Will there be any queue jump system for those who have a disability that make queuing challenging?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
Unfortunately we won’t have any queue jump system in place as we just can’t find any fair way to implement this. We understand there will be queues based on how popular the activities were last year, but if you’re up and into the festival early you should be able to miss the worst of them. We are however working hard to put on dedicated accessible session on our most popular activities throughout the weekend.
What facilities are available to disabled customers?
WE ARE REVIEWING ALL ACCESSIBILITY POLICIES & PROCEDURES FOR 2024. WITH THIS IN MIND, WE CANNOT TAKE ANY ACCESSIBLE APPLICATIONS UNTIL 1ST OF NOVEMBER 2023.
We will be offering the following to disabled customers:
– Disabled Parking nearer the main festival arena. (you will need to have your blue badge on display and have a valid parking ticket).
– A designated accessible campsite, adjacent to the disabled car park, with accessible toilets and showers.
– Accessible toilets within the Main Arena.
– Dedicated viewing platform within the Main Arena.
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